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Technical Support Engineers

Công Ty TNHH Evizi Việt Nam

Technical Support Engineers

  • Mức lương

    Thương lượng

  • Địa điểm

    Đà Nẵng

  • Kinh nghiệm

    Không yêu cầu

  • Thời hạn nộp

    03/09/2024

  • Lượt xem:

    160
  • Mức lương

    Thương lượng

  • Địa điểm

    Đà Nẵng

  • Kinh nghiệm

    Không yêu cầu

  • Thời hạn nộp

    03/09/2024

  • Lượt xem:

    160

    Thông tin chung

  • Ngày đăng

    03/08/2024

  • Thời gian thử việc

    Không yêu cầu

  • Cấp bậc

    Nhân viên

  • Số lượng

    1

  • Hình thức làm việc

    Nhân viên chính thức

  • Bằng cấp

    Không yêu cầu

  • Mô tả công việc

    Job Description

    We are looking for several engineers to provide world-class support to a US based software application company. We have openings for engineers with various levels of experience, so this is a great opportunity for growth.

    Successful candidates will have excellent English communication skills (reading, writing and speaking), interested in working closely with customers located throughout the US, willing to work off-hours and have the following skills.

    Yêu cầu công việc

    Job Requirements

    • Very good in English communication.
    • Train, mentor, and supervise other Engineers when being assigned.
    • Advanced knowledge of cloud services such as Microsoft Azure and Application Insight.
    • Knowledgeable of OOP, HTTP Protocols, web services, and SOAP API.
    • Understanding and usage of incident management systems such as Zoho Desk as well as project management tools such as TargetProcess.
    • Strong knowledge of database technology such as SQL Server and MySQL.
    • Understand the testing process, can write test cases (especially write clear test steps when logging a customer's bug so the QA and development team can reproduce the bug easily).
    • Advanced ability to troubleshoot and trace logs.
    • Strong sense of curiosity and the ability to quickly & eagerly learn the inner workings of applications are musts.
    • Can work onsite if required. 
    • Working time: night shift.
    • Candidates are Vietnamese people.

    Quyền lợi

    Benefits and Incentives

    • Competitive Salary: Attractive and highly competitive salary packages.
    • Healthcare: Premium healthcare insurance with annual check-ups at top-tier hospitals.
    • Performance Bonuses: Annual performance reviews with substantial bonuses and salary increases.
    • Onsite Opportunities: Opportunities to work onsite in Silicon Valley and other locations.
    • Additional Salary: 13th-month salary bonus.
    • Holiday Bonuses: Bonuses for Vietnamese public holidays, special holidays, and personal occasions (e.g., birthdays, newborn baby, marriage, bereavement, sickness).
    • Overtime Compensation: Payment for overtime work.
    • Remote Work: Work-from-home policy with 30 days per year.
    • Tech Support: Personal laptop and monitor support.
    • Company Events: Exciting company trips, team-building activities, New Year parties, sports activities, and monthly birthday celebrations with finger food.
    • Referral Bonus: Incentives for successful employee referrals.
    • Paid Leave: 12 days of fully paid annual leave.
    • Collaborative Environment: Work in a collaborative, innovative, and supportive environment to make an impact in the security industry.
    • Language Skills: Opportunities to speak English with clients.

    Yêu cầu hồ sơ

    Tiếng Anh

    Địa điểm làm việc

    • Đà Nẵng,Khu C, Tầng 6, Toà nhà số 02 Quang Trung,, Phường Thạch Thang, Quận Hải Châu, Đà Nẵng

    Cách thức ứng tuyển

    Ứng viên ứng tuyển nộp hồ sơ trực tuyến bằng cách bấm Nộp hồ sơ dưới đây.

    Công Ty TNHH Evizi Việt Nam

    Quy mô:

    200-500 người

    Địa chỉ:

    Khu C, Tầng 6, Toà nhà số 02 Quang Trung,, Phường Thạch Thang, Quận Hải Châu, Đà Nẵng

    EVIZI is a leading provider of technology solutions and outsourcing services to customers worldwide

    EVIZI is a leading provider of technology solutions and outsourcing services to customers worldwide. With our unique dual-shore model featuring a headquarters in the heart of California’s Silicon Valley and locations in Atlanta and Minneapolis coupled with technology centers located in strategic cities throughout Vietnam and China, our development and delivery capability is centered on a clear, repeatable process and methodology led by our certified Project Managers and highly skilled developers. We take ownership and partner with your core development team to ensure outstanding quality, on time delivery and, most importantly, to target specifications.

    Specialties: ITO Services, BPO Services, Business Development

    Hanoi Office: Viet A Tower – 12th floor, 09 Duy Tan Street, Dich Vong Hau Ward, Cau Giay

    Danang Office: Danang Software Park - 6th Floor, 02 Quang Trung Street, Hai Chau District, Da Nang.

    Ho Chi Minh Office: MG Building – 03rd Floor, 2 – 2B Lam Son Street, 2 Ward, Tan Binh District, Ho Chi Minh.

    Việc làm tương tự cho bạn