Technical Support Engineers

EVIZI LLC

Địa điểm làm việc: Đà Nẵng
Mức lương: Đăng nhập để xem mức lương
Hạn nộp hồ sơ: 30-11-2019
Ngày duyệt: 29-10-2019
Người duyệt: Việc Đây
Lượt xem: 281
Kinh nghiệm: 1 năm
Hình thức làm việc: Nhân viên chính thức
Yêu cầu bằng cấp: Cao đẳng
Chức vụ: Nhân viên
Số lượng cần tuyển: 5
Yêu cầu giới tính: Không yêu cầu
Ngành nghề tuyển dụng: Công nghệ thông tin

Mô tả công việc

We are looking for several engineers to provide world-class support to a US based software application company. We have openings for engineers with various levels of experience, so this is a great opportunity for growth.

Successful candidates will have excellent English communication skills (reading, writing and speaking), interested in working closely with customers located throughout the US, willing to work off-hours and have the following skills.

Yêu cầu công việc

Technical Support Level 3 Engineer:

  • Good in English communication.
  • Train, mentor and supervise other Engineers when being assigned.
  • The ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
  • Advanced Unix System Administration preferably Linux based.
  • Advanced knowledge of TCP/IP networking.
  • Knowledgeable of HTTP Protocols and REST API.
  • Knowledgeable monitoring systems such as Icinga (Nagios), Zabbix, and/or Sensu/graphite.
  • Understanding of network monitoring tools: Zabbix, Kibana, PRTG or an equivalent system.
  • Knowledgeable of webserver Technology such as Apache, NginX, and/or Tomcat.
  • Knowledgeable load balancers such as F5 and/or HAProxy.
  • A Scripting/Programing Language such as Bash, Perl, Python, Ruby, and or Java. Prefer: Python
  • Advanced ability to troubleshoot and trace logs.
  • Understanding of Ticket Management tools: Zendesk, Freskdesk is a plus.
  • Database: Oracle, SQL.
  • Working based on Shifts Transfer.
  • On call possibility.
  • Can work onsite if required.

Technical Support Level 2 Engineer:

  • Very good in English communication.
  • Train, mentor and supervise other Engineers when being assigned.
  • Advanced knowledge of cloud services such as Microsoft Azure and Application Insight.
  • Knowledgeable of OOP, HTTP Protocols, web services and SOAP API.
  • Understanding and usage of incident management systems such as Zoho Desk as well as project management tools such as TargetProcess.
  • Strong knowledge of database technology such as SQL Server and MySQL.
  • Extensive experience in supporting application written in .NET framework, ASP.NET MVC, HTML5, JavaScript, Angular, C#, and VB6.
  • Knowledge and usage of tools such as GitHub, TeamCity and Octopus.
  • Advanced ability to troubleshoot and trace logs.
  • Strong sense of curiosity and ability to quickly & eagerly learn the inner working of .applications are musts.
  • Can work onsite if required.
  • Working time: night shift.

Technical Support Level 1 Engineer:

  • Very good in English communication.
  • The ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
  • Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.
  • Knowledge of cloud computing services such as Microsoft Azure.
  • Understanding of incident management tools such as Zoho Desk.
  • Knowledgeable of database technology including SQL Server and MySQL.
  • Knowledgeable of OOP, web services and SOAP API.
  • Knowledgeable of programing languages such as .NET, JavaScript, HTML5, Angular, C# and VB6 is a plus.
  • Working based on Shifts Transfer.
  • Can work onsite if required.
  • Working time: night shift.

Quyền lợi

  • Opportunity to travel to client sites in the Silicon Valley and other interesting locations
  • Competitive salary
  • Annual salary review
  • 13-month salary
  • Project bonus + overtime salary
  • Five working days per week
  • Social insurance contribution according to high salary
  • Excellent Benefits: holiday bonus, birthday gift, team building, health care examination, big annual year-end party every year, sport activities, ...
  • Dynamic and comfortable working environment.

Yêu cầu hồ sơ

Please send resume and cover letter to [email protected] explaining why you are a good match for this position.

Thông tin liên hệ

- Người liên hệ: Lê Quốc Thảo
- Số điện thoại liên hệ: Đăng nhập để xem liên hệ
- Email liên hệ: Đăng nhập để xem liên hệ
- Địa chỉ liên hệ: EVIZI Da Nang office: 6th Floor, 02 Quang Trung Street, Hai Chau, Danang.

Hình thức nộp hồ sơ

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EVIZI LLC

Địa chỉ: EVIZI Da Nang office: 6th Floor, 02 Quang Trung Street, Hai Chau, Danang.
Quy mô công ty: 200-500 người

Thông tin chi tiết


Việc làm
5
Việc làm EVIZI LLC đang tuyển dụng

EVIZI LLC

1 năm
Thương lượng
30-11-2019

EVIZI LLC

5 năm
Thương lượng
30-11-2019

EVIZI LLC

2 năm
Thương lượng
30-11-2019

EVIZI LLC

5 năm
Thương lượng
31-12-2019

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Hotline cho Nhà tuyển dụng

(028) 66 539 500 Tổng đài (giờ hành chính)
093 8822 196 Mr. Tuấn
0888 199 022 Mr. Huy

Hotline cho Người tìm việc

(028) 66 539 500 Tổng đài (giờ hành chính)
093 8822 196 Mr. Tuấn
0888 199 022 Mr. Huy